Services
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Network Management
Your computers and networks need regular care to perform at their optimal level. As your IT manager, IBSG monitors your computers and network health on a daily basis. Having this information allows us to proactively maintain your network and provide strategic guidance before trouble occurs. From the development of a disaster recovery plan to annual technology plans, IBSG will ensure that you have the right resources in place as your business grows.
Service
- Phone Support
- Remote Control Support
- Service Availability Monitoring
- Backup Monitoring and Administration
- On-Site Support
Maintenance
- Network Perfomance Monitoring
- Daily Check of Nightly Backup (Restore Files if Needed)
- Manage Wireless Access Points
- Drive Space Monitoring
- Printer Setting Management
- Monthly On-Site Maintenance
Security
- Active Directory Managment
- VPN Access Setup New Accounts and Support
- RDP Setup on Internal Network PC
- Resolve RDP Problems (On-Site if Required)
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