the PathLeader of new generation laboratory software systems


Services

Server Management

IBSG offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include remote support. For servers that require additional levels of support, monthly on-site maintenance and unlimited on-site support is available.

Service

  • Phone Support
  • Remote Control Support
  • Service Availability Monitoring
  • Backup Monitoring and Administration
  • On-Site Support

Maintenance

  • Microsoft Patch / Updates Management
  • Event Log Monitoring
  • Log File Maintenance
  • Drive Space Monitoring
  • Printer Setting Management
  • Monthly On-Site Maintenance

Security

  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration
  • Virus Definition Updates & Preventative Scans